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Questions about some aspect of your All Points Accommodations
membership?
Browse the Faqs and see if your questions are answered. If
not, Please give us a call and we'd be happy to help
you out.
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What is a Hot Week? |
Any condo reservation that is within 90
days for prime time travel, or within 180 days for holiday travel
is a Hot Week. One date, one location.
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| How do I book a Hot Week? |
| Call All Points Accommodations Reservation Department at 727-399-8277. |
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| How do I arrange to use
a week that is not a Hot Week but is one of my preplanned weeks? |
| Fill out your reservation request form following the instructions
on the back. Mail in the original certificate to All Points
Accommodations, along with payment |
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| How do I know which time
periods are considered peak? |
| Consult your Weeks Schedule. This is in your binder and is
also listed in Member Resources on this web site. |
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| How do I make arrangements
for travel using my promotional vouchers? |
| Follow all guidelines on your voucher provided to you by All
Points Accommodations.. These vouchers must be returned within
a clearly specified time frame. Make sure you pay attention
to the timeframe. Once activated you will receive a welcome
package or a letter. |
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| Can I request a specific
property when booking one of my preplanned weeks? |
| No - we are not resort specific but you can add a note and
let us know what you prefer. We can't guarantee it. but we'll
do our best. |
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| Can you help me book
a cruise? |
| Our experienced travel agents in All Points Travel are ready
to help you book your cruise, whether it is a group cruise or
an individual one. They will shop for you for specials and help
with all the details of your cruise and with special prices,
when available. |
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| What advantage is there
to using your travel agency? |
| All Points Travel is available to our members
with no service fees. Our travel agents will take the hassle
out of trip planning. They are experienced in both domestic
and international travel. Travel is their business. We are also
members of vacation.com, and we extend their specials, perks
etc. to our members. We offer discounted car rentals through
Hertz, and also work with a number of air consolidators. We
work with all the major Tour Companies and Cruise Lines. |
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| How do I set up for an
automatic debit for my ASC or my vacation package(Monthly payment)? |
| Print the forms found on the Member Resource
page of All Points Accommodations website. Mail in or fax to
727-399-8437. |
Can
we change our check-in day once we are confirmed?
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| Once you are confirmed, your
arrival dates cannot be changed or cancelled. One of the key
reasons All Points Accommodations can provide you with accommodations
well below wholesale is that we purchase specific non-cancelable
deals. |
| What if I lose my confirmation? |
| Not a problem.All Points Accommodations
can immediately forward another copy to you. |
| What if
I'm going to be late arriving at the resort? |
| We are more than happy to
advise the resort of your arrival date and we also provide you
with the resort phone number in your confirmation materials.
The resort will hold your reservation as long as it has been
notified in advance of your late arrival. |
| Can friends
and family use my membership? |
| Immediate family members such
as your children or your parents may make use of your All Points
Accommodations membership. Friends may use your membership weeks
for an additional fee. Friends and family members may use our
full service travel agency. |
What
if I want to cancel my membership? |
You have
until midnight of the 3rd business day from the time of sale
to postmark a written certified cancellation letter, mailed
to our Seminole Florida office. |
| Go
to My Account |
